<- Custom Domain

Last edited on Apr 13, 2022

FAQ

This guide should answer most of the frequently asked questions regarding custom domain.

I've connected my domain, but it's still showing invalid configuration

Once DNS records have been changed, they can take a while to propagate, which means global DNS providers recognize they have been changed. A custom domain added to Typedream will appear as invalid until this process is complete and full propagation has been achieved.

It's stuck at "Invalid Configuration" or "Configuring SSL" after more than 1 hour.

The indicator might be lagging. Check by:

If you can access your site on your browser using https with no problem, then you're good to go

I'm trying to add CNAME to www or other name, but it's showing an error

Common errors looks like:

GoDaddy Error Examples:

Other Provider Error Example

To fix this, check if you have any conflicting A, AAAA, CNAME, ALIAS, or ANAME record with the same name or host. You need to delete any conflicting records.

Delete any conflicting records before adding a new one

Why do I see a warning to about CNAME Flattening?

If you're seeing this, that means you've connected your root/apex domain to Typedream (something.com instead of www.something.com). This requires you to add a CNAME to your root domain. Not all providers allow this.

Read the documentation about CNAME Flattening and what to do if your domain provider doesn't support it.

Please contact us at our Slack channel for help.


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